Canada Life recently identified a cyber incident involving unauthorized access to certain applications, through a Canada Life employee account. The incident has been contained and regular services continue.

Upon identifying the incident, we launched an immediate investigation with support from leading third-party cybersecurity experts, and notified authorities, as well as your employer, the Government of Canada. 

After conducting a thorough analysis, Canada Life has determined that no banking information, medical information, government identification numbers or other sensitive personal information of members or dependants of the public service plans were impacted. 

Rest assured, we take this matter seriously and our focus remains on protecting your information.