July 30, 2024
The complete PSHCP Member booklet is live!Check out the complete PSHCP Member booklet, including information on how to make a claim, set up your personal account and everything else you need to know about your benefits.
July 24, 2024
MSH’s improved portalMSH International has enhanced its MSH PSHCP Member Portal for an improved online member experience.
May 23, 2024
Claim assessment delays expected May 25, 2024Canada Life is performing system maintenance which will require that we take our systems offline.
May 21, 2024
An update on the MSH cyber incidentAs part of the commitment we made in February to keep you updated on the MSH cyber incident, we are pleased to report that the investigation is now complete.
May 14, 2024
An update from MSH InternationalWe recognize there are areas where we need to improve, and as we address them and make progress, we would like to keep you updated on the actions we are taking.
April 9, 2024
The PSHCP is now available on the My Canada Life at WorkTM mobile app!
Canada Life’s My Canada Life at Work mobile app now includes the Public Service Health Care Plan (PSHCP) information and resources in the palm of your hand.
February 29, 2024
Urgent needs escalation processWe recognize that some claims require immediate attention. That’s why we’re expanding our processes to ensure urgent claims are quickly identified and prioritized by our teams.
December 19, 2023
Mandatory generic drug substitution is now in effectThis means that members and their eligible dependants will be reimbursed at 80% for the cost of the lowest-cost generic drug equivalent, where one exists.
December 14, 2023
Day Supply Limit for the Public Service Health Care PlanThe Day Supply Limit for both acute and maintenance prescription drugs under the Public Service Health Care Plan (PSHCP) is 100 days.
April 15, 2024
Bulletin 48Keeping you up to date. A message about MSH International, Prior Authorization:what you need to know, Canada Life’s escalation process.
December 11, 2023
Bulletin 47Keeping you up to date. On July 1, 2023, Canada Life™ became the new administrator of your Public Service Health Care Plan (PSHCP)