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Keeping your personal information secure is important to us.  That is why we are introducing another layer of security to your PSHCP Member Services account through My Canada Life at WorkTM. This 2-step verification process is a fast and easy way to help protect your information. Learn more about the process.


Canada Life is performing system maintenance which will require that we take our systems offline. 

As part of the commitment we made in February to keep you updated on the MSH cyber incident, we are pleased to report that the investigation is now complete. 

We recognize there are areas where we need to improve, and as we address them and make progress, we would like to keep you updated on the actions we are taking.

Canada Life’s My Canada Life at Work mobile app now includes the Public Service Health Care Plan (PSHCP) information and resources in the palm of your hand. 

We recognize that some claims require immediate attention. That’s why we’re expanding our processes to ensure urgent claims are quickly identified and prioritized by our teams. 

This means that members and their eligible dependants will be reimbursed at 80% for the cost of the lowest-cost generic drug equivalent, where one exists.  

The Day Supply Limit for both acute and maintenance prescription drugs under the Public Service Health Care Plan (PSHCP) is 100 days. 

Keeping you up to date. A message about MSH International, Prior Authorization:what you need to know, Canada Life’s escalation process.

Open Bulletin 48 PDF | 1.4 MB

Keeping you up to date. On July 1, 2023, Canada Life™ became the new administrator of your Public Service Health Care Plan (PSHCP)

Open Bulletin 47 PDF | 1.2 MB