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Keeping your personal information secure is important to us.  That is why we are introducing another layer of security to your PSHCP Member Services account through My Canada Life at WorkTM. This 2-step verification process is a fast and easy way to help protect your information. Learn more about the process.


Due to fluctuating call and claim volumes, individual experiences may vary from what is displayed here1

Results are updated each Monday

Results are updated each Monday

Average wait time: 0.1 minutes

Calls answered within two minutes: 100%

Digital claims: 1 day

Paper claims: 4 days

Public Service Health Care Plan contact information

North America:  1-855-415-4414 (toll-free), Monday to Friday from 8 am to 5 pm, your local time 

International: 1-431-489-4064 (collect) 

Please contact us:

TTY to Voice: 711

Voice to TTY: 1-800-855-0511


Winnipeg Benefits Payments

P.O. Box 99451 Station Main

Winnipeg MB R3C 1E6

Montreal Benefit Payments

Place Bonaventure

800 de la Gauchetière Street W

Suite 5800

Montreal QC H5A 1B9

Canada Life

BAS DG1227

P.O. Box 6000 Station Main

Winnipeg MB R3C 3A5

Out-of-Province Emergency Travel Assistance and Comprehensive coverage

MSH International

PO Box #4903 STN A

Toronto, ON, Canada, M5W 0B1


North America: 1-833-774-2700 (toll-free) 

International: 1-365-337-7427 (collect) 


Average wait times are only updated Monday-Friday claims submitted through your PSHCP Member Services account on My Canada Life at Work claims submitted by mail