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The MSH PSHCP Member Portal is currently unavailable, and unfortunately, MSH is unable to process PSHCP claims or access the status of claims at this time.

MSH is working hard to get the portal restored. We apologize for the inconvenience. Learn more.


Due to fluctuating call and claim volumes, individual experiences may vary from what is displayed here1

Results are as of 11 am ET each business day

0.0 minutes

Today's average wait time



Today's calls answered within 2 mins

Results are updated each Monday

1 day

Average digital claims2

6 Days

Average paper claims3

Average wait time: 0.1 minutes

Calls answered within two minutes: 99%

Digital claims: 1 day

Paper claims: 7 days

Public Service Health Care Plan contact information

North America:  1-855-415-4414Opens in a new window (toll-free), Monday to Friday from 8 am to 5 pm, your local time 

International: 1-431-489-4064Opens in a new window (collect) 

Please contact us:

TTY to Voice: 771

Voice to TTY: 1-800-855-0511Opens in a new window


Winnipeg Benefits Payments

P.O. Box 99451 Station Main

Winnipeg MB R3C 1E6

Montreal Benefit Payments

Place Bonaventure

800 de la Gauchetière Street W

Suite 5800

Montreal QC H5A 1B9

Canada Life

BAS DG1227

P.O. Box 6000 Station Main

Winnipeg MB R3C 3A5

Out-of-Province Emergency Travel Assistance and Comprehensive coverage

MSH International

PO Box #4903 STN A

Toronto, ON, Canada, M5W 0B1


North America: 1-833-774-2700Opens in a new window (toll-free) 

International: 1-365-337-7427Opens in a new window (collect) 


Average wait times are only updated Monday-Friday claims submitted through your PSHCP Member Services account on My Canada Life at Work claims submitted by mail