Your Public Service Health Care Plan (PSHCP) is now with Canada Life! All your claims must be sent to us.
Reliable access to health and wellness benefits is core to the support you can expect from us.
During the transition of the Public Service Health Care Plan (PSHCP), some plan members' experience has not met that standard.
Nothing is more important to us than earning the trust of our plan members. We know it’s been challenging to reach us.
Together with the Government of Canada, we are taking proactive steps to do better:
- We’ve significantly increased staff in our PSHCP Member Contact Centre
- We’ve temporarily extended operating hours at the PSHCP Member Contact Centre
- We’re accelerating the enrolment process so it’s easier to access benefits coverage and get claims processed quickly.
- For those who have yet to complete their positive enrolment, watch for a letter from us soon with more details
A sincere thank you to all plan members for your continued patience as we complete this transition. We appreciate your patience during this period, and we’re committed to getting things right.
Are you a new plan member to the Public Service Health Care Plan? Complete your positive enrolment here.
Create your PSHCP Member Services account through My Canada Life at WorkTM and have access to online claims submission and history, direct deposit for your claim reimbursements, the ability to find a provider and more.
Find your PSHCP Member booklet, PSHCP Directive, Information Notices, forms and documents and your PSHCP Bulletins.
How to get a benefit card and information about how to use your new plan number.
Once you have completed positive enrolment, you are responsible for keeping your information up to date.
Your emergency travel assistance and Comprehensive coverage provider. Access the MSH PSHCP Member Portal and contact information here.