Members who have Supplementary coverage and have eligible out-of-province Emergency Benefit claims and members who have Comprehensive coverage and are living outside Canada may submit claims to MSH either through the MSH PSHCP Member PortalOpens a new website in a new window or by mail.
To submit out-of-province or out-of-country claims, plan members must have:
- Completed positive enrolment with Canada Life
- Provided consent to the release of their personal information
What are some of the services that MSH provides?
- Emergency Benefit While Travelling and Emergency Travel Assistance Services
- Case management while in the hospital
- Air ambulance arrangement
- Online claim submission
- Arrangement of billing and bill settlement
- Family assistance
- Return transportation
- Legal referrals
- Repatriation of remains
To submit a claim online, have your plan and certificate number available and visit the MSH PSHCP Member Portal.
How can you contact MSH?
North America
1-833-774-2700Opens in a new window (toll-free)
International
1-365-337-7427Opens in a new window (collect)
Both numbers are available 24/7
claim@pshcp-msh.caOpens in a new window
assist@pshcp-msh.caOpens in a new window