Welcome!

Let’s make the most of your future!

In 285 days, your group benefits plan enrolment will open.

On January 1, 2024 your group benefits plan is moving to Canada Life.

GroupNet Flex

Starting January 1, 2024 you’ll have access to GroupNet Flex to enrol in your flex benefits plan once you’ve reviewed your options on the GroupNet Flex website.

GroupNet Flex

Visit GroupNet Flex to review your beneficiaries or update if you have a life event.

View details about plan maximums, deductibles, co-insurance and more.

Benefits summary

Find answers to your questions about enrolment and your plan.

FAQ

My Canada Life at Work

Register for My Canada Life at Work. Here you’ll be able to submit claims, view your cards online and review your coverage.

Get an overview of what’s available with Canada Life.

My Canada Life at Work

Get an overview of what’s available with Canada Life.

eWelcome package

Things to remember

We’re moving to eCards

You can find your benefits card online on My Canada Life at Work or on the GroupNet mobile app.
Tell your health care providers

Make sure your pharmacist and other health care providers know your group benefits are with Canada Life. They’ll need your plan number and member ID.
Designate a beneficiary

Visit GroupNet Flex to review and learn how to designate your beneficiaries.

Meet with your health and wealth consultant for individual guidance and advice

Book a one-on-one meeting with a licensed health and wealth professional. They’re dedicated to delivering personalized support to help you reach your goals. Whether you have questions about your plan or simply want advice on how to make the most of the resources available to you – your health and wealth consultant can help.

Book your meeting

Curious about how our health and wealth consultants help?

Watch this short video about the experience.

Narrator: You’ve got goals for your financial, physical and mental wellness.

Description: An animated arrow swooshes across the screen to its target as the narrator’s words appear as on-screen text – grey words on a white background.

Narrator: But we know taking the first step can be difficult. That’s why we’re here.

Description: The animated arrow continues, swooshing across the screen once again before morphing into an animated walking person as the narrator’s words appear as on-screen text.

Narrator: We’ll connect with you one-on-one to help you get started, get comfortable and get working towards your goals.

Description: The screen switches to a video clip of a Canada Life member guide having a virtual call with a man, Alex, through her laptop. Alex is smiling and engaged in the conversation.

Narrator: Our team of member guides is made up of licensed health and wealth experts…

Description: The narrator’s words appear as on-screen text. This is timed with the narrator’s voiceover. This time white text pops against a bright red background.

Narrator: …With the knowledge and experience to help you make the most of your group plan.

Description: The screen switches to a video clip of Alex and his wife sitting on the sofa and working on his laptop while their two young children play in in front of them. The children (a boy and a girl, both under the age of 10) are playing with dinosaur toys.

Narrator: Once we’ve walked you through the basics…

Description: The narrator’s words appear as on-screen text – white words against a bright red background.

Narrator: …We’ll listen to learn more about your needs, lifestyle, aspirations and challenges…

Description: The screen switches to a white background. The animated arrow returns, swooshing across the screen before morphing into an animated clip board and check list. The narrator’s words appear as on-screen text and enter in alignment with her voiceover.

Narrator: Helping us determine a support strategy that’s right for you.

Description: The narrator’s words appear as on-screen text – white words against a bright red background.

Narrator: We’ll connect regularly to help you stay on track and ensure you get the continued support you need.

Description: The screen switches to a video clip of Alex speaking on a cellphone in his home office. It’s clear that this is another connection with a Canada Life member guide. Time has passed since his last interaction, however he remains interested and engaged in the conversation.

Narrator: Take the first step towards your future today.

Description: The next clip is of Alex back in his living room. He’s dancing with his two children, smiling and laughing as they step to the beat.

Narrator: Book an appointment with your Canada Life member guide online.It’s simple. It’s easy. It’s real.

Description: A laptop appears with on a white background. The laptop showcases a scheduling tool members can use to book their appointment with a member guide online. The fields on the screen begin to be populated with Alex’s information (his name, the date of his next appointment, the member guide he selects).

Narrator: Real people. Real connections. Real solutions.

Description: The swooshing arrow returns in the form of a white line that morphs into the “life” portion of the Canada Life logo (which takes up the majority of the screen). Once “life” has been fully spelled out, the logo decreased is in size and settles at the bottom centre of the screen with the following legal lines: ©2020 The Canada Life Assurance Company, all rights reserved. Canada Life and design are trademarks of The Canada Life Assurance Company. The narrator’s words appear as on-screen text – grey words against a white background.

Group benefits insights

How to register for My Canada Life at Work – Canada Life

Get step-by-step instructions on how to register for your benefits and savings plans with My Canada Life at Work. Get started at www.mycanadalifeatwork.comOpens a new website in a new window - Opens in a new window .

Description: This video uses footage of a plan member and the My Canada Life at Work website to show how to register for your group benefits and savings plan.

Narrator: Registering for My Canada Life at Work takes just a few minutes.

Description: A man sits on a couch while typing on his laptop in the living room.

Narrator: Go to mycanadalifeatwork.com

Description: Cut to the “Sign in” page of the My Canada Life at Work website displayed on a laptop screen.

Narrator: And click “Register.”

Description: The camera zooms into the screen as a cursor enters the frame and selects the “Register” button.

Narrator: Then select “Both” to manage your benefits and savings plans.

Description: The “Register” page is shown and the “Select” button is clicked underneath the “Both” section.

Narrator: Enter your plan or policy number and member or certificate number for at least one of your plans. You should have received these numbers from your plan administrator. Now choose “Next.”

Description: Numbers are entered in the form fields. The “Next” button is clicked.

Narrator: Enter your first and last name as they appear in your enrolment package or on your statement.

Description: The “Account registration” page is shown. A progress bar with “Step 1 of 5” appears. The member’s first and last name are entered in the “Personal information” section.

Narrator: Next, you’ll add your personal email address and a password you’ll always use to sign in.

Description: Under “Sign in details,” the member’s email address and password are entered. They confirm their password then click “Register.”

Narrator: We’ll email you to make sure we got it right.

Description: Cut back to the man in his living room, browsing on his phone. A notification enters the frame with a mail icon that reads: “New message” and “Welcome to Canada Life.”

Narrator: After you confirm, you can sign in and complete your account setup.

Description: Cut to a confirmation page. The member signs in using their email address and password. They click “Sign in.”

Narrator: So we can verify your identity, enter a few more of your personal details, then click “Next.”

Description: The page returns to the account registration process. “Step 3 of 5” is displayed. The member scrolls down to the “Verify your identity” section and enters their birthdate, first name, last name and postal code. The “Next” button is clicked.

Narrator: Here you can let us know if we can use your social insurance number for our records.

Description: The progress bar advances to “Step 4 of 5.” The member clicks the check box to consent to using their social insurance number for tax reporting.

Narrator: You can also stay connected with us about ways to use your group plan and improve your financial, physical and mental well-being.

Description: The cursor clicks a second check box to agree to promotions and marketing materials from Canada Life. The “Next” button is clicked.

Narrator: Finally, to keep your account extra safe, you can use two-step verification.

Description: The progress bar advances to “Step 5 of 5.” The member is prompted to turn on two-step verification. A radio button beside “Yes” is clicked.

Narrator: If you do, we’ll send you a five-digit code every time you sign in or change your password.

Description: The camera zooms out to display the page on a laptop. A phone enters the frame with a new notification: “New message from Canada Life.”

Narrator: That’s it.

Description: The My Canada Life at Work dashboard appears on the laptop and phone.

Narrator: Now you’re ready to use My Canada Life at Work for your benefits and savings plans.

Description: Cut back to the man in his living room, smiling as he uses his phone to navigate the website.

Narrator: Go to mycanadalifeatwork.com to get started.

Description: Words “Go to mycanadalifeatwork.com to get started.” appear with the Canada Life logo and legal lines: Canada Life and design and My Canada Life at Work are trademarks of The Canada Life Assurance Company. mycanadalifeatwork.com | Group Benefits: 1-800-957-9777 | Group Retirement Services: 1-800-724-3402